Return Policy

Return Policy

At Morgan Boutique, we do everything we can to keep our customers satisfied. Still, there may be times when you want to return an item. This document explains our return policy clearly.

Return Conditions

• You may only request a return after you have physically received the item.

• All return shipping costs are the customer’s responsibility, including international shipping costs.

• Items must be unused, unwashed, undamaged, and in their original condition, with all tags and labels still attached.

• You may try the item on, but wearing it is not allowed.

• Ordering multiple sizes with the intention to return part (or all) of the order is not allowed.

Return Process

1. Request your return by emailing info@morgan-boutique.com within 30 days of receiving your item.

2. We will provide you with the return address of our supplier (located in China).

3. You must ship the item back at your own expense, including any applicable customs fees or shipping charges.

4. We strongly recommend using a shipping method that includes tracking (Track & Trace).

Refunds

Once the item has been received at the return address and the product condition has been approved, the purchase amount will be refunded within 30 days to the original payment method.

Liability

• We are not responsible for lost packages if the tracking shows the item was delivered to the address provided by the customer.

• If an incorrect address is provided, this is the customer’s responsibility.

• Any address errors must be reported within 24 hours after placing the order.

Contact

If you have any questions about returns, please contact us at info@morganboutique.com